Who we are, what we do and why we do it.
The driving force behind Viabl is the challenge to make customer relationship management (CRM) more proactive. Although CRM is inherently customer-centric, these systems out of the box aren’t configured to initiate contact between you and your customers. Viabl does this by utilizing an automated process that we refer to as relationship automation. Relationship automation lets you know when the people that are important to you need to be reached out to.
Viabl is dedicated to enhancing customer relationships for small and medium sized companies because relationships are their lifeblood. Your customers have spoken with you on a first-name basis, they’ve shaken your hand and shared meals with you. But managing customer relationships is not a simple task. Viabl takes the initiative to help you stay in touch with the people who matter most.